The Vault

Customer Support

82 assets.

prompt

support FAQ Variations

Produces several distinct, ready-to-use variations of support FAQ.

—0+
prompt

Support Reply Tone Rewriter

Rewrites a draft support reply to be clearer, warmer, and aligned to a target tone.

—0+
prompt

Support Ticket Summarizer

Summarize a long ticket thread into a quick handoff brief for the next agent.

—0+
agent template

Tier 1 Support Auto-Responder

Drafts first-touch replies for common questions; flags complex tickets to humans.

—0+
prompt

Troubleshooting Guide Generator

Build a step-by-step troubleshooting guide that resolves an issue from most to least likely cause.

—0+
prompt

troubleshooting guide Ideas

Brainstorms specific, actionable ideas around troubleshooting guide.

—0+
prompt

troubleshooting guide Mistakes to Avoid

The common mistakes in troubleshooting guide and how to avoid them.

—0+
prompt

troubleshooting guide Variations

Produces several distinct, ready-to-use variations of troubleshooting guide.

—0+
mcp server

Zendesk

An MCP server for Zendesk with read and write tools for tickets, comments, views, macros, users, groups, and organizatio…

michaelrice0+
prompt

Zendesk Macro Generator

Generates Zendesk macro library from ticket history — common replies templated.

—0+