mcp server
Zendesk
An MCP server for Zendesk with read and write tools for tickets, comments, views, macros, users, groups, and organizations.
About
An MCP server for Zendesk offering read/write tools for tickets, comments, views, macros, users, groups, organizations, and time tracking, with optional Help Center knowledge base access.
Related assets
More curated picks in Customer Support.
Sincere apology emails — accountability, action taken, future prevention.
Draft a clear, empathetic support reply that solves the issue and sets the right expectations.
Calm an upset customer with a reply that validates, takes ownership, and offers a concrete fix.
Builds a set of reusable, on-brand canned responses for common support scenarios.
Empathetic escalation template — acknowledges issue, explains action, offers resolution.
Drafts a calm, public response to a negative review that owns the issue and moves it offline.
Audit before you install
Run any source through our checks - AI visibility, security, performance, and stack detection.
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