prompt

Support Reply Tone Rewriter

Rewrites a draft support reply to be clearer, warmer, and aligned to a target tone.

VettedUpdated June 2026
The prompt
Rewrite this support reply to be {{target_tone}}: {{draft}}. Keep all the facts and any steps intact, remove jargon and blame, lead with empathy, and make the next action obvious. Return the rewritten reply and a one-line note on what you changed.
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Variables

target_toneTarget tone
draftDraft reply

Example output

Rewritten (friendly and clear): Hi Tom, thanks for flagging this. The error you are seeing happens when a file is larger than 25 MB. Here is the quick fix: compress the file or split it into two, then upload again. If it still fails, send me the file name and I will take a look right away. What changed: removed the blaming phrase about the user uploading wrong, added empathy and a clear two-step fix.

Details

Author

AI Khazna

License

—

Security

Vetted

Type

prompt

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