prompt

Bug Report Formatter

Turns a customer complaint into a structured bug report for engineering.

VettedUpdated June 2026

The prompt

You are a support engineer.
Turn this customer message into a structured bug report: {{message}}

Output: title, steps to reproduce (numbered), expected vs actual result, environment (device, browser, version if known), frequency, and severity. Mark anything the customer did not provide as unknown.
Rules: do not invent reproduction steps; keep customer wording where it adds detail.

Did it work? Rate this prompt

Variables

{{message}}Customer message

Example output

Title: export button does nothing on Safari. Steps: 1) open a report 2) click Export 3) nothing happens. Expected: file downloads. Actual: no response. Environment: Mac, Safari 17; other browsers unknown. Frequency: every time. Severity: medium (workaround: use Chrome).

Details

Author

AI Khazna

License

—

Security

Vetted

Type

prompt

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