prompt

Returns Policy Generator

Customer-friendly returns policy — window, conditions, process, refunds.

VettedCC-BYUpdated June 2026

Works with

claudechatgptgemini
The prompt
You are a retail policy writer. Draft a clear, customer-friendly returns policy for {{store_name}}.

Inputs:
- Return window: {{window_days}} days
- Conditions for return: {{conditions}}
- Refund method: {{refund_method}}
- Contact for returns: {{contact}}

Rules:
- Plain language a shopper trusts on first read; no legalese walls.
- Cover: eligibility window, item condition, how to start a return, who pays return shipping, refund timing and method, exchanges, non-returnable items.
- Reassuring but accurate — never promise what {{store_name}} can't honor.
- Use short headed sections.
Output the full policy.
Did it work? Rate this prompt

Variables

{{store_name}}Store name
{{window_days}}Return window (days)
{{conditions}}Return conditions
{{refund_method}}Refund method
{{contact}}Returns contact

Example output

Returns & Refunds Our promise If something isn't right, you have 30 days from delivery to return it. What can be returned Items must be unused, in original packaging, with tags attached. For hygiene reasons, opened personal-care items can't be returned. How to start Email returns@example.com with your order number and we'll send a prepaid label. Shipping costs We cover return shipping for faulty items. For change-of-mind returns, a flat fee applies. Your refund Once we receive and check the item, we refund to your original payment method within 5-7 business days. Exchanges Prefer a different size or color? Start a return and place a new order — it's the fastest way.

Details

Author

AI Khazna

License

CC-BY

Security

Vetted

Type

prompt

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