Vendor Review

# /vendor-review

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Evaluate a vendor with structured analysis covering cost, risk, performance, and fit.

## Usage

``` /vendor-review $ARGUMENTS ```

## What I Need From You

- **Vendor name**: Who are you evaluating? - **Context**: New vendor evaluation, renewal decision, or comparison? - **Details**: Contract terms, pricing, proposal document, or current performance data

## Evaluation Framework

### Cost Analysis (Total Cost of Ownership) - Total cost of ownership (not just license fees) - Implementation and migration costs - Training and onboarding costs - Ongoing support and maintenance - Exit costs (data migration, contract termination)

### Risk Assessment - Vendor financial stability - Security and compliance posture - Concentration risk (single vendor dependency) - Contract lock-in and exit terms - Business continuity and disaster recovery

### Performance Metrics - SLA compliance - Support response times - Uptime and reliability - Feature delivery cadence - Customer satisfaction

### Comparison Matrix When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.

## Output

```markdown ## Vendor Review: [Vendor Name] **Date:** [Date] | **Type:** [New / Renewal / Comparison]

### Summary [2-3 sentence recommendation]

### Cost Analysis | Component | Annual Cost | Notes | |-----------|-------------|-------| | License/subscription | $[X] | [Per seat, flat, usage-based] | | Implementation | $[X] | [One-time] | | Support/maintenance | $[X] | [Included or add-on] | | **Total Year 1** | **$[X]** | | | **Total 3-Year** | **$[X]** | |

### Risk Assessment | Risk | Likelihood | Impact | Mitigation | |------|-----------|--------|------------| | [Risk] | High/Med/Low | High/Med/Low | [Mitigation] |

### Strengths - [Strength 1] - [Strength 2]

### Concerns - [Concern 1] - [Concern 2]

### Recommendation [Proceed / Negotiate / Pass] — [Reasoning]

### Negotiation Points - [Leverage point 1] - [Leverage point 2] ```

## If Connectors Available

If **~~knowledge base** is connected: - Search for existing vendor evaluations, contracts, and performance reviews - Pull procurement policies and approval thresholds

If **~~procurement** is connected: - Pull current contract terms, spend history, and renewal dates - Compare pricing against existing vendor agreements

## Tips

1. **Upload the proposal** — I can extract pricing, terms, and SLAs from vendor documents. 2. **Compare vendors** — "Compare Vendor A vs Vendor B" gets you a side-by-side analysis. 3. **Include current spend** — For renewals, knowing what you pay now helps evaluate price changes.