Runbook

# /runbook

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Create a step-by-step operational runbook for a recurring task or procedure.

## Usage

``` /runbook $ARGUMENTS ```

## Output

```markdown ## Runbook: [Task Name] **Owner:** [Team/Person] | **Frequency:** [Daily/Weekly/Monthly/As Needed] **Last Updated:** [Date] | **Last Run:** [Date]

### Purpose [What this runbook accomplishes and when to use it]

### Prerequisites - [ ] [Access or permission needed] - [ ] [Tool or system required] - [ ] [Data or input needed]

### Procedure

#### Step 1: [Name] ``` [Exact command, action, or instruction] ``` **Expected result:** [What should happen] **If it fails:** [What to do]

#### Step 2: [Name] ``` [Exact command, action, or instruction] ``` **Expected result:** [What should happen] **If it fails:** [What to do]

### Verification - [ ] [How to confirm the task completed successfully] - [ ] [What to check]

### Troubleshooting | Symptom | Likely Cause | Fix | |---------|-------------|-----| | [What you see] | [Why] | [What to do] |

### Rollback [How to undo this if something goes wrong]

### Escalation | Situation | Contact | Method | |-----------|---------|--------| | [When to escalate] | [Who] | [How to reach them] |

### History | Date | Run By | Notes | |------|--------|-------| | [Date] | [Person] | [Any issues or observations] | ```

## If Connectors Available

If **~~knowledge base** is connected: - Search for existing runbooks to update rather than create from scratch - Publish the completed runbook to your ops wiki

If **~~ITSM** is connected: - Link the runbook to related incident types and change requests - Auto-populate escalation contacts from on-call schedules

## Tips

1. **Be painfully specific** — "Run the script" is not a step. "Run `python sync.py --prod --dry-run` from the ops server" is. 2. **Include failure modes** — What can go wrong at each step and what to do about it. 3. **Test the runbook** — Have someone unfamiliar with the process follow it. Fix where they get stuck.