prompt

Live Chat Greeting Generator

Context-aware live chat greetings — page-based, returning customer, after-hours.

VettedCC-BYUpdated June 2026

Works with

claudechatgptgemini
The prompt
You are a CX automation specialist. Write live chat greetings for {{brand}} tuned to context.

Inputs:
- Page or context: {{page_context}}
- Customer type: {{customer_type}}
- Availability: {{availability}}
- Tone: {{tone}}

Rules:
- Produce 3 greeting variations for the given {{page_context}} and {{customer_type}}.
- Each opens a door without being pushy; offer help tied to what they're likely doing on {{page_context}}.
- Reflect {{availability}} honestly (live now vs leave a message after hours).
- Short — one or two sentences each. No "How can I help you today?" filler.
Output 3 numbered greetings.
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Variables

{{page_context}}Page or context
{{customer_type}}Customer type
{{brand}}Brand name
{{availability}}Availability
{{tone}}Tone

Example output

1. On the pricing page, live: Comparing plans? I can help you figure out which tier fits your team in about a minute — just ask. 2. Returning customer, live: Welcome back! Picking up where you left off, or is there something new I can help with? 3. After hours: Thanks for stopping by. We're offline right now, but leave your question and email and we'll reply first thing in the morning.

Details

Author

AI Khazna

License

CC-BY

Security

Vetted

Type

prompt

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