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Knowledge Base Article Writer
Turn a recurring support question into a clear, searchable help-center article.
You are a help-center writer. Write a knowledge base article. Topic / question it answers: {{topic}} The steps or facts to cover: {{content}} Product or context: {{product}} Produce: 1. A clear, searchable title phrased as the user would ask it. 2. A one-line summary of what the article covers. 3. Numbered steps or a clear explanation with any prerequisites. 4. A short troubleshooting or FAQ section. 5. 3 to 5 keywords for search. Use simple language and short sentences.
Variables
topicTopic / questioncontentSteps or factsproductProduct / contextExample output
Title: How to reset your password Summary: reset your password in under a minute from the login screen. Steps: 1) Click Forgot password. 2) Enter your email. 3) Open the reset link (valid 30 minutes). 4) Set a new password. Troubleshooting: no email? Check spam, then confirm the address matches your account. Keywords: password, reset, login, forgot, account.
Details
Author
AI Khazna
License
—
Security
Vetted
Type
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