prompt

Support Ticket Sentiment Gauge

Analyze customer sentiment in support tickets to prioritize urgent emotional escalations and adjust response tone accordingly.

Updated June 2026
The prompt
Read this support ticket and rate the customer's emotional state on a scale of 1-10 (1=calm, 10=extremely frustrated). Identify the core frustration, predict churn risk, and suggest a tone adjustment for the response:

Ticket: {{ticket_content}}

Provide: sentiment score, frustration root cause, churn risk percentage, and recommended response tone.
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Variables

Full ticket text

Details

Author

AI Khazna

License

—

Security

—

Type

prompt

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