prompt
Support Ticket Sentiment Classifier
Automatically classify customer ticket sentiment and urgency level to route to appropriate support tier and personalize response strategy.
Updated June 2026
The prompt
Analyze this customer support ticket for sentiment (positive/neutral/negative), frustration level (low/medium/high), and underlying issue category. Provide a brief routing recommendation and tone adjustment for the response agent. Ticket: {{ticket_content}} Respond with: sentiment | frustration_level | issue_category | routing_tier | tone_guidance
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Variables
Details
Author
AI Khazna
License
—
Security
—
Type
prompt
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