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Support Macro Condition Builder
Create conditional support macros that adapt responses based on customer segment, issue type, and account status.
Updated June 2026
The prompt
Build a conditional macro (IF-THEN logic) for {{issue_type}} that branches on {{segment}} and {{account_status}}: Base response template: {{template}} High-value customer addition: {{vip_text}} Free tier adjustment: {{free_tier_text}} Output as: IF [segment] THEN [response variant] with clear decision tree.
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Details
Author
AI Khazna
License
—
Security
—
Type
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