prompt

Status Page Update Writer

Compose clear, transparent status page messages about outages or degradation that balance honesty with customer confidence.

Updated June 2026
The prompt
Write a status page update:

Incident: {{incident_description}}
Services/features affected: {{affected_services}}
Estimated impact: {{impact_scope}}
Likely cause: {{probable_cause}}
Current mitigation: {{mitigation_steps}}
Estimated resolution time: {{eta}}
Previous updates: {{previous_messages}}

Create a message with:
1. Clear statement of what's wrong (non-technical if possible)
2. Who it affects and how
3. What we're doing right now
4. Realistic timeline
5. What to monitor for updates
6. Commitment to transparency
Did it work? Rate this prompt

Variables

What happened
Which services/features are down
How many users / what % of traffic
Root cause (if known)
Actions being taken
Estimated time to resolution
Previous updates (if any)

Details

Author

AI Khazna

License

—

Security

—

Type

prompt

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