prompt

Negative Review Response Composer

Craft public responses to negative reviews that address criticism, show empathy, and protect brand reputation.

Updated June 2026
The prompt
Compose a professional response to this negative review that acknowledges the issue, takes responsibility, and outlines correction:

Review platform: {{platform}}
Review text: {{review_text}}
Review rating: {{rating}}/5
Product/service reviewed: {{product}}
Brand tone guidelines: {{tone_guide}}

Output: Response that is empathetic, ownership-taking, and action-oriented without sounding defensive.
Did it work? Rate this prompt

Variables

Review platform (Google, Trustpilot, etc.)
The negative review text
Review rating
Product or service reviewed
Brand tone and voice guide

Details

Author

AI Khazna

License

—

Security

—

Type

prompt

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