prompt

Bug Report Triage Responder

Reply to a bug report in a way that validates the customer's report, gathers missing technical details, and sets correct expectations.

Updated June 2026
The prompt
Write a bug report triage response:

Bug description: {{bug_description}}
Steps to reproduce: {{steps}}
Expected behavior: {{expected}}
Actual behavior: {{actual}}
Device/environment: {{environment}}
Frequency (always, sometimes, rare): {{frequency}}
Previous similar issues: {{similar_history}}

Include:
1. Validation that we take this seriously
2. Confirmation we can/cannot reproduce (be honest)
3. 2-3 clarifying questions if details missing
4. Next steps (investigating, escalating, monitoring)
5. Timeline for update (if we know)
6. Workaround if available
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Variables

What the bug is
How to reproduce it

Details

Author

AI Khazna

License

Security

Type

prompt

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