prompt

Customer Support Response Template

Create empathetic, on-brand support responses that resolve issues and retain customers.

Updated June 2026
The prompt
Build response templates for {{support_issue}} handling. Create 3 variants (urgent, standard, follow-up) including: problem acknowledgment, empathy statement, solution/timeline, and win-back offer. Maintain brand tone: {{brand_voice}}. Ensure templates work for email, chat, and social.
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Variables

Common issue type (delay, defect, return)
Brand personality (formal, friendly, casual)

Details

Author

AI Khazna

License

Security

Type

prompt

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