prompt

Shipping Delay Notice

Tell a customer about a delay before they have to ask.

Updated June 2026
The prompt
Write a proactive shipping delay message to a customer whose order {{order}} is delayed because {{reason}}, now expected {{new_eta}}. Apologize sincerely, be honest about the cause and the new timeline, offer a goodwill gesture if appropriate, and make it easy to ask questions or change the order. Keep it proactive and reassuring.
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Variables

Order
Reason
New ETA

Details

Author

AI Khazna

License

Security

Type

prompt

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