prompt
Refund Request Response
Handle a refund request fairly and keep the relationship intact.
Updated June 2026
The prompt
Write a response to a customer requesting a refund for {{product}} because {{reason}}. If the request is {{eligibility}}, communicate the decision clearly, explain the process and timing, offer an alternative where possible, and stay warm. Keep the door open for future business.
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Details
Author
AI Khazna
License
—
Security
—
Type
prompt
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