prompt
Tactfully Deny a Refund
Decline a refund while keeping the relationship intact.
Updated June 2026
The prompt
Write a response declining a refund request for {{product}} that falls outside policy because {{reason}}. Empathize with their disappointment, explain the policy and reasoning clearly and kindly, avoid sounding rigid or robotic, and offer the best alternative you can such as a credit, exchange, or help getting more value. Keep goodwill and dignity intact.
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Author
AI Khazna
License
—
Security
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Type
prompt
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