prompt
Proactive Bug-Fix Notification
Tell affected customers a bug they hit is now fixed.
Updated June 2026
The prompt
Write a proactive notification to customers who were affected by {{bug}} letting them know it is now fixed. Confirm the fix and that they can resume normal use, briefly explain what happened and that you take it seriously, apologize for the impact, note any action they need to take, and thank them for their patience. Reaching out proactively after a fix builds trust. Keep it clear, sincere, and reassuring, and avoid technical jargon.
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Variables
BugDetails
Author
AI Khazna
License
—
Security
—
Type
prompt
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