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Known Issue Broadcast Message
Proactively notify affected customers about a known issue.
Updated June 2026
The prompt
Write a broadcast message to customers affected by the known issue {{issue}}. Acknowledge it proactively before they report it, explain what is happening in plain terms and who is affected, give a workaround if there is one, state when you expect a fix, and tell them how they will be updated. Reduce inbound tickets by being clear and ahead of it.
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Author
AI Khazna
License
—
Security
—
Type
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