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Bug Acknowledgment Reply
Acknowledge a confirmed bug without over-promising.
Updated June 2026
The prompt
Write a reply to a customer who reported {{bug}} that engineering has confirmed. Thank them, confirm it is a real issue, explain what happens next and a realistic expectation, offer a workaround if any, and tell them how they will be updated. Be honest about timing.
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Author
AI Khazna
License
—
Security
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Type
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