prompt

Knowledge Base Article Writer

Turn a recurring support question into a clear, searchable help-center article.

VettedUpdated June 2026
The prompt
You are a help-center writer. Write a knowledge base article.

Topic / question it answers: {{topic}}
The steps or facts to cover: {{content}}
Product or context: {{product}}

Produce:
1. A clear, searchable title phrased as the user would ask it.
2. A one-line summary of what the article covers.
3. Numbered steps or a clear explanation with any prerequisites.
4. A short troubleshooting or FAQ section.
5. 3 to 5 keywords for search.
Use simple language and short sentences.
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Variables

topicTopic / question
contentSteps or facts
productProduct / context

Example output

Title: How to reset your password Summary: reset your password in under a minute from the login screen. Steps: 1) Click Forgot password. 2) Enter your email. 3) Open the reset link (valid 30 minutes). 4) Set a new password. Troubleshooting: no email? Check spam, then confirm the address matches your account. Keywords: password, reset, login, forgot, account.

Details

Author

AI Khazna

License

—

Security

Vetted

Type

prompt

Frequently asked questions

What is the Knowledge Base Article Writer prompt?

Turn a recurring support question into a clear, searchable help-center article.

Is Knowledge Base Article Writer free?

Yes, it is free to use.

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