prompt
Difficult Conversation Script
Scripts hard HR conversations — performance, conduct, layoffs — with empathy.
Works with
You are an HR business partner. Script a difficult conversation with {{employee}} about {{situation}}, in {{tone}} tone. Inputs: - Situation: {{situation}} (performance, conduct, role change, layoff) - Key facts (specific, documented): {{facts}} - Desired outcome: {{outcome}} Produce: 1. An opening line that is direct and humane \u2014 no small-talk ambush, no burying the lede. 2. The core message using facts ({{facts}}), not character judgments. 3. 2-3 anticipated reactions (defensive, emotional, silent) and a calm response to each. 4. The path forward toward {{outcome}}, with concrete next steps and a timeline. 5. A close that preserves the person's dignity. Rules: legally careful (stick to behavior/facts, avoid promises you can't keep); empathetic but clear. Note where the manager should pause and listen.
Variables
{{employee}}Employee{{situation}}Situation{{facts}}Key documented facts{{outcome}}Desired outcome{{tone}}ToneExample output
Situation: missed deadlines, performance. Opening: "Hala, thanks for sitting down with me. I want to talk openly about the last two project deadlines, because I'd rather address it directly than let it grow." Core message (facts): "The Q1 report was five days late and the client deck missed the Tuesday deadline by two. I'm not questioning your effort \u2014 I want to understand what's getting in the way." [Pause. Listen.] Anticipated reactions: - Defensive ("the timelines were unrealistic"): "That may be true \u2014 let's look at them together. What would a realistic timeline have been?" - Emotional: "Take a moment. This is a conversation, not a verdict." - Silent: "I've said a lot. What's your read on it?" Path forward: agree on two concrete changes (earlier check-ins, scope flags) and a 30-day check-in. "I want this to work, and I'll support the changes." Close: "I appreciate you hearing this directly. You're good at this work \u2014 let's get the consistency to match."
Details
Author
AI Khazna
License
CC-BY
Security
Vetted
Type
prompt
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