skill

Contact Center/ios

Name: Contact Center/ios
Author: Zoom

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

Zoom0+ installsVetted

About

# Zoom Contact Center SDK - iOS

Official docs: - https://developers.zoom.us/docs/contact-center/ios/ - https://marketplacefront.zoom.us/sdk/contact/ios/index.html

## Quick Links

1. [concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md) 2. [examples/service-patterns.md](examples/service-patterns.md) 3. [references/ios-reference-map.md](references/ios-reference-map.md) 4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

## SDK Surface Summary

- Manager: `ZoomCCInterface.sharedInstance()` - Context: `ZoomCCContext` - Items: `ZoomCCItem` - Services: - `chatService` - `zvaService` - `videoService` - `scheduledCallbackService`

## Hard Guardrails

- Set `ZoomCCContext` before channel operations. - Forward app lifecycle calls (`appDidBecomeActive`, `appDidEnterBackgroud`, `appWillResignActive`, `appWillTerminate`). - Use item-based initialization for channels. - Keep rejoin URL handling connected to the video service path.

## Common Chains

- Contact Center apps in Zoom client: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md) - OAuth and identity: [../../oauth/SKILL.md](../../oauth/SKILL.md)

## Operations

- [RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.

Install

Run this command

git clone https://github.com/anthropics/knowledge-work-plugins && cp -r knowledge-work-plugins/partner-built/zoom-plugin/skills/contact-center/ios ~/.claude/skills/

Works with

claude appclaude codeclaude apicursorcodexwindsurfclinezed

Manual steps

Clone the repository and copy the `partner-built/zoom-plugin/skills/contact-center/ios` folder into your Claude skills directory. Compatible with Claude Code, Cursor, Codex, and any Agent Skills-compatible agent.

View source

License: MITBy Zoom

Frequently asked questions

What is the Contact Center/ios skill?

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

How do I install Contact Center/ios?

Run this in your terminal:

git clone https://github.com/anthropics/knowledge-work-plugins && cp -r knowledge-work-plugins/partner-built/zoom-plugin/skills/contact-center/ios ~/.claude/skills/

Which AI tools does Contact Center/ios work with?

It works with claude_app, claude_code, claude_api, cursor, codex, windsurf, cline, zed.

Who made Contact Center/ios?

Zoom, released under the MIT license.

Is Contact Center/ios free?

Yes, it is free to use under the MIT license.