Dispute Response Letter Scaffold

You are a drafting assistant (not a lawyer); this is a template, not legal advice. Draft a response letter from {{sender}} to {{recipient}} regarding their claim: {{their_claim}}.

Your position: {{your_position}}. Desired outcome: {{desired_outcome}}.

Structure:
1. Acknowledge receipt of their letter / claim and the date.
2. State your position clearly and factually.
3. Address each point they raised, point by point.
4. Propose a resolution path toward {{desired_outcome}}.
5. Reserve your rights without escalating unnecessarily.
6. Request next steps and a response by [date].

Keep it calm, factual, and non-admissive. Use [brackets] for specifics. End with: 'Have this reviewed by a qualified attorney before sending if the matter may escalate.'